You have no authority here Jackie Weaver, no authority at all!
Read the standing orders! READ THEM AND UNDERSTAND THEM!!
Good facilitation is all about leading a group of people towards your common goal in a way that utilises all the various qualities of the group. At the Design Thinkers Academy London, our facilitation training focuses on Design Thinking facilitation and how to confidently guide teams in applying Design Thinking, yet the same core principles of facilitation remain.
A great facilitator guides people through the process and inspires participants to get involved. They engage people in co-creation and collaboration…
Hey Behnosh! So each individual business worked on their own challenges yet it was using customer closeness tools. So we did:
- Customer Journey Map
- Problem Framing
- Opportunity Statement
We've done quite a bit of work in this field, including our big Plastics Challenge with SAP, which you read more about here: https://www.designthinkersacademy.co.uk/the-plastics-cloud-story/
There is a whole array of great creative talks and podcasts out there on the web to delve in to. Design Matters was the world’s first podcast about design and creativity and features interviews with designers, writers, actors, entrepreneurs and ‘other luminaries of contemporary thought’. Listen in to be inspired by their creative stories.
Check out the Trendhunter website. It looks at the latest new products and services around the globe and emerging trends. The information is crowd-sourced and covers every different sector you can imagine relevant to life and business, from flat-pack cardboard workstations to new co-working spaces in…
Susana is our Head of Design and Learning Programmes. As a Design Thinker, designer and facilitator, Susana has been guiding teams to develop new solutions across a variety of industries and geographies, from commodity to luxury goods, for clients including Conrad Hilton Hotels and Fung Group. …
Most importantly they’ll learn how to actually make service blueprints — starting with a simple version on day one and then building layers, to make those blueprints useful for any project. We’ll also go through all the theory that they need to know. This includes focussing on what service blueprints can best be used for and how to get a project going in their organisation. Towards the end the participants will focus on what comes next: the outputs and outcomes that make service blueprinting a core component of service design within their organisations.
A service blueprint is a process diagram…
At the Design Thinkers Academy London, we’ve seen first-hand the wave of problems people have had with running online meetings and workshops. It’s a new world and one that most companies were not prepared for. Everyone was suddenly having to quickly upskill on platforms like Zoom, that most had never previously heard of before, let alone relied upon. For a lot of people, it has been a tricky transition. So, to help you turn the tide and make the most out of your online meetings, we spoke to our two lead facilitators, David Kester and Susana Osório, to get some…
For this podcast we interviewed Ethnographer Dr. Katie Gaddini. Katie is a sociologist and a writer. She is a Senior Teaching Fellow in the department of Social Science at the University College London (UCL), and an affiliated researcher at Cambridge University and the University of Johannesburg. She is currently writing a book based on five years of ethnographic research with single evangelical women, to be published by Columbia University Press. At UCL, Katie lectures on ethnography, teaching the methodology and the history.
Ethnography is about understanding a person, a set of individuals, a community, on a very deep level to…
A great graphic often communicates much more powerfully than words can. There’s an immediacy and a simplicity that really helps people understand what you’re trying to get across, and to remember it too. When that message is about staying safe and saving lives, it reminds you why good visuals can be really important.
Check out our selection of visuals below. Thank you to whoever designed them for playing your part. It’s easy to forget how ideas like social distancing were barely understood a couple of months ago but are now ingrained. …
by Charles Orton-Jones
First up on our Design Thinking blogs list, involves co-founder David Kester being interviewed by Charles Orton-Jones for Raconteur’s Sales Performance Report in the Times. Here they look at Design Thinking itself and how it is beginning to innovate the world of sales.
by Mel Taylor
As interest in Design Thinking grows, so does the number of Design Thinking events. We’ve pulled together our pick of design and innovation conferences of 2020 from across the globe.
By Ben Crisp
On 12th December, the United Kingdom went to the polls and voted resoundingly for a Conservative majority, smashing through Labour strongholds to take control of parliament and decide the future of the country. As Labour lick their wounds and conduct their own post-mortem, one thing they won’t talk about is Design Thinking — but did Design Thinking impact this election more than anyone realises?
Regardless of where you stand politically, this election has taught us many things, but none so powerful as understanding your electorate. Just focussing on the two main political parties, we can see how…