For our latest podcast, we look at the art of facilitation. Effective facilitation in the workplace has never been more important, as the world navigates the vast complexities of remote working. So we speak with two expert facilitators about their experiences as facilitators, exploring what makes a good facilitator, whilst also looking at our new Online Design Thinking and Advanced Online Facilitation courses in detail.

Meet the facilitators

For the facilitation podcast we interviewed two of the lead facilitators on a lot of our open courses: Susana Osório and Arnoud Koning.

Susana is our Head of Design and Learning Programmes. As a Design Thinker, designer and facilitator, Susana has been guiding teams to develop new solutions across a variety of industries and geographies, from commodity to luxury goods, for clients including Conrad Hilton Hotels and Fung Group. …


Design Thinkers Academy London

We’re the UK arm of the Design Thinkers Academy. Using design thinking, we help embed new ways of approaching complex problems.

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